FAQs

FAQs

PERSONALISED GOODS

The average lead time is 5 working days.

The delivery fee is calculated separately to the total cost of goods purchased. Free shipping may apply depending on the amount of goods purchased.

You may pick up your items from Cape Town. Local courier is available Nationwide (South Africa).

Shipping for personalised items is limited to South Africa at the moment.

PRINTABLES
These guidelines are for printables purchased through this website.

You can print at home using your personal printer. Alternatively, you can use your local professional printing service.

The printables are in PDF format and they may be zipped to reduce the file size. You will need to unzip the files using a PC. Use Adobe reader to view the files, if you do not have Adobe Reader you may download it for free here.

Your item will be dispatched via email once funds have cleared and reflected in our bank account.

Yes you may, please send details for custom designs here.

You may print items purchased from this store as many times as you wish.

Yes, for purchases outside South Africa please visit my Etsy Shop.

No, all designs are for personal/non-commercial use only, not to be resold or reproduced on items for sale. Copyright remains with the designer. All designs by The Cactus Creative.

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